Privacy Policy

Last updated: 23/10/24

Nyxiality Hosting (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, services, or products.

TLDR: We collect names, IPs, and addresses. Only Nyxiality Hosting staff, and law enforcement can see this information. We can delete this information at your request.

1. Information We Collect

We may collect and process the following types of information:

• Personal Data: Information such as your name, email address, mailing address, phone number, and payment details when you create an account or purchase services.
• Technical Data: IP address, browser type, operating system, time zone, and other technology-related information used to access our website or services.
• Usage Data: Information on how you use our services, including activity logs and preferences.
• Communications Data: Details of your correspondence with us, including support requests or feedback.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our hosting services.
• To process payments and manage billing and account-related queries.
• To improve our website and services based on user feedback.
• To communicate with you about service updates, promotions, or technical issues.
• To comply with legal obligations, such as tax reporting or responding to law enforcement requests.

3. Sharing of Information

We do not sell or share your personal data with third parties for marketing purposes. However, we may share your data under these circumstances:

• Service Providers: We may share your data with trusted third-party service providers who assist in delivering our services (e.g., payment processors, customer support tools) under confidentiality agreements.
• Legal Compliance: We may disclose your information if required by law or in response to lawful requests by public authorities (e.g., to meet national security or law enforcement requirements).
• Business Transfers: In the event of a merger, acquisition, or asset sale, we may transfer your personal data to a new entity.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include encryption, secure access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and Portability: Request a copy of your personal data and receive it in a structured, commonly used format.
• Correction: Request correction of any inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal or contractual obligations.
• Restriction and Objection: Object to or restrict certain uses of your personal data.
• Withdraw Consent: Where you have given consent, you may withdraw it at any time.

To exercise these rights, please contact by our support email .

7. Cookies

We use cookies to make sure you are a real person and not a web bot. It is crucial that you accept cookies if you intend to create an account or buy a service. We cannot see cookie information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We will also email you whenever this page gets updated.